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» QCFI Knowledge Test
QCFI Knowledge Test
Welcome to QCFI Knowledge Test
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1.
Elementary statistical method consisting of 7 tools has to be used by everyone and 95% of all the problems in a company can be solved by the use of these tools, who said this?
A. Dr. Genichi Taguchi
B. Dr. J. M. Juran
C. Dr. K. Ishikawa
D. Dr. W. E. Deming
2.
In order to oppose stagnancy, continuous improvement for progress is the simple principle of----:
A. TPM
B. Just in Time
C. Kaizen
D. SMED
3.
A deceptive scatter diagram can not be formed if
A. Scales of X-Y axis improper
B. Data are mixed
C. Data collected for full range
D. Data are biased
4.
How many persons are going for conducting 5’S self audit?
A. 1
B. 2
C. 3
D. 4
5.
Which tool will be more useful for upper management for checking the effectiveness of any process?
A. Pareto Chart
B. Control Chart
C. Data Chart
D. Histogram
6.
Scatter Diagram is used to know:
A. To know optimum possession
B. Pictorial purposes
C. Compare with Histogram
D. All above
7.
For what purpose, validation of causes is required in the problem solving techniques?
A. To find out root causes
B. To find out possible solution
C. To stratify the causes
D. To identify possible resistance
8.
In the Round Robin Method of Brainstorming, what should a member do if he has no idea during his turn?
A. Say no idea
B. Say Pass
C. Raise hand
D. Indicates to ask another
9.
The benefit of4’S is
A. Improves employees work efficiency
B. Reduce Mean Time to Repair
C. Increase Mean Time between Failure
D. None of above
10.
Which statement is not applicable to Quality Circles?
A. Small group
B. Non Voluntary
C. Grass root level
D. For self and mutualDevelopment
11.
Out of following tools which one can be used for generating a list of problem?
A. Cause and Effect Diagram
B. Check Sheet
C. Scatter Diagram
D. None of the above
12.
The current “Vital few and useful many” was known as ‘Vital view and
A. Trivial Lot
B. Lot of Trivial
C. Trivial more
D. Trivial many
13.
What type of graph is a Pareto diagram?
A. Bar graph
B. Pie graph
C. Compound graph
D. Line graph
14.
The approach of solving chronic problems, on a project by project method, by interdepartmental management teams, recommended by Dr. J M Juran is known as
A. Quality Improvement Team
B. Quality Control Team
C. Quality Maint Team
D. Quality Development Team
15.
Who was the founder president of JUSE and KAI-DEN-REN?
A. Dr. Kaoru Ishikawa
B. Ichiro Ishikawa
C. Dr. Genichi Taguchi
D. None of the above
16.
What is not true of Quality Circles?
A. It is a stand-alone concept
B. It aims at human resources development
C. It creates a pleasant work environment
D. It is guided & supported by management on a continuous basis
17.
Who has first used charting techniques to improve quality of medical care?
A. Florence Macdonald
B. Florence Nightingale
C. Nightingale Kristin
D. Nightingale Donald
18.
Which book of Dr Juran was rated the most influential book in the entire area of Quality Management in the survey conducted by American Society for Quality Control?
A. Management of Quality Control
B. Quality Control Hand Book
C. Quality Planning and Analysis
D. Managerial Breakthrough
19.
Which one does not belong to the five folder system, to be kept in second drawer?
A. Action to be taken
B. to be filed
C. Personal file
D. Reference file
20.
Out of 500 observations, whose range is 6.8 and the Least count of the measuring instrument is 0.4. find class width.
A. 0.72
B. 0.8
C. 7.2
D. 1.0
21.
Who stated that “Most failures to make significant progress in Quality are due to poor choice of strategy”?
A. Dr. A. V Faignbaum
B. Dr. K. lshikawa
C. Dr. J. M Juran
D. Dr. W. A Shewhart
22.
Name the control chart which is used to know the number of defects per unit:
A. Range chart
B. Mean chart
C. p-chart
D. c-chart
23.
Another name for arithmetic mean is
A. Average
B. Median
C. Middle
D. Mode
24.
Which one of the following charts is not an attribute control chart:
A. Number defective np chart
B. X-R Chart
C. Percentage defective p chart
D. No. of defects c chart
25.
Members of Lean Quality Circle developed the knowledge of
A. Own area
B. No development of knowledge
C. Other functional areas
D. None of above
26.
What management should do to sustain Quality Circle activities?
A. Facilitate the team
B. Warn strictly
C. Suitable punishment to non-performers
D. Dismantle Quality Circle
27.
Which is not important point in Visual Management?
A. Markings by Standard colours
B. Haphazard parking ofvehicles
C. Cross marking ofelectrical switches
D. Zebra lines
28.
In the hierarchy of human needs, as per Maslow’s theory, which is the highest level of need which can be achieved by a QC member?
A. Physiological
B. Safety
C. Self Actualisation
D. Social
29.
Which tool/technique will help us to have clarity of the process without visiting the actual spot?
A. Data Collection
B. Flow Diagram
C. Scatter diagram
D. Histogram
30.
How does Pareto diagram differ from other bar diagram?
A. Thickness of the Bar
B. Ascending order
C. Descending order of causes or Phenomenon
D. Any order of the Bar
31.
When should be problem identified:
A. Only at the beginning of the QC meeting
B. As and when required
C. As instructed by the facilitator
D. At least once in a year.
32.
In the sequence of problem solving steps, what is the next step after “Development of the Solution”
A. Trial Implementation
B. Foreseeing Probable Resistance
C. Regular Implementation
D. Follow Up and Review
33.
Out of 3 steps of Kaizen, first is Eliminate, second is Reduce, name the third one.
A. Simplify
B. Change
C. Removal
D. Exclusion
34.
Who gave the 14 points for Quality improvement to the top management?
A. Prof .P. C Mahalanobis
B. Dr. J. M. Juran
C. Dr. W. E. Deming
D. Dr. Genichi Taguchi
35.
The structured Kaizen group of managerial level who are problem solver is known as
A. Quality Circle
B. Lean QC
C. QIT
D. None of the above
36.
Who has quoted” Statistical thinking will one day be as necessary for effective citizenship as the ability to read and write”?
A. Dr J. M. Juran
B. Dr W. A. Shewhart
C. K. lshikawa
D. Prof P. C. Mahalanobis
37.
What is Pre-certification audit of 5’S system?
A. Audit Conducted by third party before final Certification
B. Management audit before final Certification
C. Surveillance audit prior to final Certification
D. Cross Functional Audit prior to Certification
38.
Should the Facilitator be rotated?
A. Yes
B. Sometimes
C. No
D. Depends on Management
39.
Deming prize is a Japanese quality award for contribution to the field of quality control given to
A. Individuals
B. Groups
C. Individuals & Organization
D. Organisations
40.
A is dependent on B. ‘A’ increases and ‘B’ decreases. If coefficient of’B’ to ‘A’ is 81%, What will be the Coefficient of Correlation of A & B?
A. 0.81
B. -0.9
C. -0.81
D. 0.9
41.
Quality Circle is
A. Part of Quality control
B. Alternative to suggestions scheme
C. Part of Total Quality Management
D. A Management Tool
42.
What is to be donejust after selection of the problem and before going to the third step , ‘define the problem’?
A. To make Milestone Chart
B. To submit to the Coordinator
C. Combination of ‘A’ & ‘B’
D. None of the above
43.
Based on marks given in certification audits, Shield will be given every year to the certified unit in:
A. National Convention
B. 5’S Conclave
C. At the time of Certification
D. No shield will be given
44.
Which tool/technique is called “offline quality control method”?
A. scatter Diagram
B. Histogram
C. control Chart
D. Graphs
45.
For Innovation which one is correct?
A. New developed Technology
B. New Development
C. Technological Break through
D. All above
Time is Up!