QCFI Knowledge Test

Welcome to QCFI Knowledge Test

Team name - Full Name of Leader

Phone

Name of Company

1. Who expounded the revolutionary concept of quality loss function as the loss imparted by the producer to society from the time the product is shipped?

A. Dr. Genichi Taguchi

B. Dr. A. V. Feigenbaum

C. Prof. P. C Mahalanobis

D. Dr. W. E. Deming.

2. Does Seiton helps in controlling store inventory?

A. Always

B. Never

C. Sometimes

D. Notatall

3. Application of statistical concepts and techniques for control of quality in all areas is termed as:

A. Six Sigma

B. Statistical Quality Control

C. Management control

D. None ofthe above

4. Hidden areas to be identified from:

A. His /Her own area

B. His /Her own area + Given area

C. His /Her own department

D. His /Her own department+ other department given by Management

5. What should be the time for locate the items required:

A. 45 seconds

B. 30 seconds

C. one minute

D. 2 minutes

6. Which type of thinking is useful to solve the problem?

A. Logical Thinking

B. Creative Thinking

C. Logical and Creative Thinking

D. None as above

7. What is not the strategy of Kaizen?

A. To eliminate waste

B. To eliminate process

C. To create short cut method

D. Continuous improvement

8. What benefit you get after adoption of Office 5’S?

A. Create a sense of pride

B. Improves effectiveness

C. Impresses Customers

D. All above

9. Which statement does not fit into the philosophic frame of Quality Circles?

A. To create a pleasant work environment

B. To facilitate everyone to fully develop his/her potential

C. To promote the material and spiritual level of people

D. To get the best out of human resources exclusively for organizational improvement.

10. Which one of the following activities of a facilitator is not true?

A. Serve as a resource person to the circles.

B. Assist in the meeting process.

C. Take part in the circle presentations as a member

D. Give correct feedback and encourage team.

11. To honour Dr. Deming’s contribution, the Japanese established prizes, in his name in two major categories,

A. To an individual for accomplishment in Statistical theory

B. To company’s for accomplishment in statistical Application

C. A & B both

D. None of the above

12. In Lean Quality Circle, Project is taken:-

A. From Problem Bank

B. Given by management

C. Instant Problem may be taken

D. Any of the above

13. Which one is not correct for 3 minutes Presentation of Steering Committee by HOD’s on 5’S?

A. in First minute , present the improvement done during last months

B. In second minute, present the improvement done during last one year

C. In third minute, present the help required from Management

D. All are correct

14. During presentation of LQC Case Study, Facilitator role is:

A. To take part in presentation

B. To take part in answering the questions asked by the Judges

C. To help in Project preparation

D. All above

15. Is Seiso means cleaning with inspection?

A. Yes

B. No

C. Sometimes

D. Notatall

16. What are the motivational necessary events to sustain 5’S System?

A. Zonal Competition at Unit level

B. Subzone Competition at zonal level

C. Poster, Poem slogan Competition at all level

D. All the above

17. In LQC, the process of solving the problem is:

A. DAMIC System

B. DMAIC System

C. DIMAC System

D. DIMAK System

18. Decision symbol in a flow diagram is shown by:

A. Circle

B. Rectangle

C. Diamond

D. Arrow

19. In a scatter diagram , the closeness of the points to a central line indicates

A. Positive correlation

B. Negative correlation

C. Lower correlation

D. Higher correlation

20. Lean Quality Circle invented in: -

A. Japan

B. America

C. India

D. Germany

21. What is the process of shaping the human mind called by Dr K lshikawa?

A. Joy at work

B. Knowledge of SPC

C. Education

D. Elementary Statistical Method

22. For lifetime contributions in the field of quality ,what award was given to Dr J M Juran by the President George Bush(Sr)?

A. Scientist of the Year

B. National medal of USA

C. National Medal of Technology

D. Life Time Award

23. Expand the abbreviation SPC

A. Steps for Quality Control

B. Statistical Process Control

C. Statistical Process Chart

D. None of above

24. Is Kaizen useful in 5-S concept?

A. Yes

B. No

C. Both are separate concept having no connection

D. May be used

25. Which of the following are physical changes?

A. Melting of iron metal

B. Rusting of iron

C. Bending of an iron rod

D. Drawing a wire of iron metal

26. When the employee involved in the modification of the suggested idea, and results present to the management for further implementation is known as?

A. Innovations

B. Kaizen

C. Suggestions Scheme

D. All as above

27. What is the Full form of QCFI

A. Quality Circle founder of India

B. Quality Concept Forum of India

C. Quality Circle Forum of India

D. Quality Control Forum Of India

28. Which statement is not applicable to Quality Circles?

A. Small group

B. Non Voluntary

C. Grass root level

D. For self and mutualDevelopment

29. What is the prime objective of attending any convention?

A. To attend the Convention as per management instructions

B. To present case study

C. To learn from other Quality Circles

D. To enjoy at the convention

30. While selecting a set of problem through ranking/priority ,what is to be done to ensure that the interest of all members to solve the problem does not get diminished?

A. Follow instruction of Supervisor

B. Follow instruction of Leaders

C. Follow the priority schedule of ranking

D. None of above

31. Maintaining & control on a running process, we may use

A. Scatter Diagram

B. Histogram

C. Brain Storming

D. None of the above

32. Which century is considered the golden age of graphical methods?

A. Eighteenth

B. Nineteenth

C. Twentieth

D. Twenty first

33. In DMAIC, ‘Measure the problem’ consists of which step of the 12 steps of problem solving sequence steps of 12 steps

A. 3rd and 4th steps

B. 4th step

C. 4th and 5th steps

D. only 5th step

34. In Quality Circle Attendance Register ,what is the meaning of ‘A’?

A. Present in QC meeting but absent on work

B. Present at work but absent in QC meeting

C. Neither Present at work nor in QC meeting

D. Available on call

35. Who was the first to argue that ‘Quality should be considered at all stage of the process and notjust within the manufacturing function’?

A. Dr. D. E. Deming

B. Dr. J. M. Juran

C. Dr. A. V. Faignbaum

D. Dr. W. A. Shewhart

36. What is not the stages of statistical integrity?

A. Collection of data

B. Presentation of data

C. Analysis Data

D. None of the above

37. Quality Planning, Quality Control & Quality Improvement is known as?

A. Quality Tripal

B. Quality Tripod

C. Quality Triplet

D. Juran’s Trilogy

38. Which one does not belong to Elementary Statistical Method described by Dr K Ishikawa?

A. Graph and control chart

B. Mile Stone Chart

C. Histogram

D. Stratification

39. What is the meaning of Micro level cleaning under Seiso?

A. Corners , under table cleaning etc

B. Awkward places cleaning

C. Hidden areas cleaning

D. All above

40. Which of the following statements is not true? Quality Circles

A. Plan their activities

C. Implement the solutions with the help of management

D. Solve the problem through QC given by management

41. Red Tag indicates removal of items from job site?

A. unwanted items

B. useful items but not required now

C. Under repair items

D. Combination of all above

42. What is the advantage of Quality Circle?

A. To improve the monitory gain

B. To improve the membership gain

C. To improve the quality of work life

D. To improve the credit in Management

43. In which concept Quality is defined as “a state in which value entitlement is realized for the customer and provider in every aspect of the business relationship”?

A. Kaizen

B. Quality Circle

C. Six Sigma

D. Problem Solving techniques

44. A CEO of a company wants to see the performance of three products in four different zones in very commonly graph. Which graph you wouldprefer?

A. Belt Graph

B. Bar Graph

C. Line Graph

D. Pictorial Graph

45. In an X ̅ - R chart, Control charts are drawn forAverage . Are Control Charts with upper and lower limits drawn for range also?

A. Yes

C. No

C. Sometimes

D. Never