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» QCFI Knowledge Test
QCFI Knowledge Test
Welcome to QCFI Knowledge Test
Team name - Full Name of Leader
Email
Phone
Name of Company
1.
During cleaning of the items, what we must ask ourselves
A. Is it require here
B. Is this place perfect
C. Why area become dirty
D. All above
2.
One of the important features of a particular concept is Treating the “Next process as the customer” What is that concept?
A. CWQC
B. Six Sigma
C. SPC
D. QIT
3.
In Toyota Production system, they have mentioned seven type of waste. But this was realized that there is one more major waste to be included as eighth waste. Which one is the eighth waste?
A. Waiting Time
B. Over Production
C. Untapped human Potentiald
D. Over Processing
4.
What is correct meaning of Seiton?
A. Neatness
B. Set in order
C. Systematic arrangement
D. All above
5.
Which book of Dr Juran was rated the most influential book in the entire area of Quality Management in the survey conducted by American Society for Quality Control?
A. Management of Quality Control
B. Quality Control Hand Book
C. Quality Planning and Analysis
D. Managerial Breakthrough
6.
Out of seven elementary statistical tools, name the tool which can not be used in the step “Analysis of the Data”
A. Pareto Analysis
B. Histogram
C. Cause & Effect Diagram
D. Control Chart
7.
Best decisions are likely to be arrived at by taking decisions based on
A. Gut feeling
B. Past experience
C. Sixth sense
D. Appropriate data
8.
Who said that “Engineers, who passed judgment based on the experimental data must know statistical methods by heart.”?
A. Dr. Genichi Taguchi
B. Prof P. C. Mahalanobis
C. Dr. J.M. Juran
D. Dr. K. Ishikawa
9.
Out of 500 observations, whose range is 6.8 and the Least count of the measuring instrument is 0.4. find class width.
A. 0.72
B. 0.8
C. 7.2
D. 1.0
10.
Which one of the following Quality gurus lived for more than 100 years And died recently?
A. Dr. W. E. Deming
B. Dr. K. Ishikawa
C. Prof. P. C. Mahalanobis
D. J. M. Juran
11.
For setting objective a QC should decide based on _____________?
A. What
B. When
C. How much
D. Where
12.
Which technique to be used by Quality Circle for Selection of Problem?
A. Gnatt method
B. Ranking / Priority Method
C. PERT Chart
D. Scatter Diagram
13.
Which is the last step of the Problem Solving steps, where graph may be used?
A. Define the Problem
B. Development of Solution.
C. Implementation of Solution
D. Follow up & Review
14.
In ‘A/K’ type of problems, if the solution is known after Selection of a problem, what would be the next step
A. Foreseeing probable resistance
B. Cause & Effect Diagram
C. Defining the problem
D. Root Cause Analysis
15.
In which type of Flow Diagram do we use different types of symbol
A. High level
B. Matrix
C. Combination of A & B
D. Detail
16.
In which magazine did Dr K Ishikawa wrote that the study group be renamed as Quality control Circle?
A. Juse Magzine
B. Japan Magazine
C. Gemba to QC
D. Gambutsu to QC
17.
Dr. Juran’s four step approach for the analysis of flow diagram, are to examine decision symbols, activity symbols and document symbols, what is the fourth one?
A. Terminal Symbol
B. Re-loop
C. Flow lines
D. None of above
18.
Who brought Statistical Quality Control to India?
A. Dr. Udappa
B. Prof. P. C. Mahalanobis
C. Vikram Sarabhai
D. Prof. R. C. Agarwal
19.
Application of statistical concepts and techniques for control of quality in all areas is termed as:
A. Six Sigma
B. Statistical Quality Control
C. Management control
D. None ofthe above
20.
As per Dr. Deming, what is the heart of transformation?
A. Motivation
B. HardWork
C. Confidence
D. Integrity
21.
Primary aim of Quality Circle is
A. To solve company’s problems
B. To develop people
C. To improve the image of the organization
D. To motivate people to work
22.
Lean Quality Circle helps people for:
A. Self Development
B. Mutual Development
C. Sharing the knowledge
D. All the above
23.
Which is the first step of DMAIC steps of Problem solving in LQC ,where High Level flow diagram may be used?
A. Define
B. Analysis
C. Control
D. Ensure
24.
In ‘Root cause analysis’ step in problem solving, Quality Circle follow:
A. Why why analysis
B. Validation of causes
C. Pareto Analysis
D. Stratification
25.
In LQC, the role of Facilitator is:
A. To guide the circle only
B. Involve as apart of the project team
C. Help in the approval of the project only
D. Help in forming the team only
26.
Who will react first, if auditors in management audit has given 5 out of 5 in any audit point:
A. HOD
B. Coordinator
C. Respective zone leader
D. Co-auditor
27.
As per Dr. K Ishikawa, which circle is called as “ Sleeping Circle”.
A. Meets once in a month
B. Meets twice in a month
C. Meets Weekly
D. Meets as per need
28.
What is the meaning of unwanted material for seiri?
A. Surplus items
B. Obsolete items
C. Materials for sending to store
D. All as above
29.
JUSE, Japan has changed one important element in Dr. K. Ishikawa’s definition of Quality Circle, What is that specified?
A. Role of Quality Circle
B. Role of Executives and Managers
C. Role of QC Members
D. Combination of A & B
30.
In which type of brainstorming Hitch hiking is not possible?
A. Round Robin Method
B. Unstructured Method
C. Slip Method
D. All as above
31.
Expand the abbreviation QCRG.
A. Quality Circle Research Group
B. Quality Control Research Group
C. Quality Circle Reorganize Group
D. Quality Control Revamp Group
32.
When controlling a work process , it is checked by two methods, one is through analysing causes of variation, what is other?
A. Checking through Results
B. Checking through Methodology
C. Checking through Targets policy
D. All above are correct
33.
In the context of Brainstorming, the capability for maximum number of ideas within a given time or the rate of flow of ideas is known as
A. Drive
B. Fluency
C. Awareness
D. Flexibility
34.
Who are regarded as the originator of modem graphics method?
A. M C Lorenz
B. Alfredo Pareto
C. T. H. Lambert & William Play Fair
D. Alex Osborn
35.
Why data collection is necessary
A. For comparing results only
B. For convincing others
C. For following Boss’s idea
D. For corrective action
36.
The Format used for collecting data are known as?
A. Check sheet
B. Data Sheet
C. Check list
D. All as above
37.
‘P’ in PDCA Cycle is divided into two parts, one is to decide method of achieving objective and targets ,what is other?
A. Decide on the specific objective and targets
B. Method of achieving Action
C. Method of achieving Plan
D. None of above
38.
Which one is not used for selection of problem?
A. Priority number
B. Ranking method
C. Pareto Analysis
D. Gantt Chart
39.
In a P-D-C-A Cycle under which segment will first, data collection comes?
A. Plan
B. Do
C. Check
D. Action
40.
In the hierarchy of human needs, as per Maslow’s theory, which is the highest level of need which can be achieved by a QC member?
A. Physiological
B. Safety
C. Self Actualisation
D. Social
41.
Red Tag not to provide on which items?
A. All scrap items
B. All organised items
C. All out dated items
D. All surplus items
42.
During mapping C & E Diagram, “Why Why” is done for what purpose?
A. To find Root Causes
B. To find sub sub Causes
C. To find solution of the problem
D. None of above
43.
The purpose of drawing a cumulative line in Pareto Diagram is to identify:
A. Vital Few
B. Useful Many
C. Vital few & Useful Many
D. None of the above
44.
Now a days, many icons are found on computers of most of the offices. What is the Five-S standard for number of icons?
A. Less than 5 icons
B. 7-8 icons
C. 8-9 icons
D. Any number of icons
45.
In Quality Circle meeting, which one is not true in the following statements’:
A. Help in generating lot of ideas.
B. Help in arriving at consensus decisions.
C. Help the ego satisfaction of members dominating the group.
D. Helps in better team involvement.
Time is Up!