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» QCFI Knowledge Test
QCFI Knowledge Test
Welcome to QCFI Knowledge Test
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1.
What is not true of Quality Circles?
A. It is a stand-alone concept
B. It aims at human resources development
C. It creates a pleasant work environment
D. It is guided & supported by management on a continuous basis
2.
For what purpose, validation of causes is required in the problem solving techniques?
A. To find out root causes
B. To find out possible solution
C. To stratify the causes
D. To identify possible resistance
3.
Five-S is implemented in shop floor! office for what reason:
A. To improve the housekeeping
B. To minimize Muda
C. To eliminate everything that is not required for the work! business
D. All above
4.
In DMAIC, ‘Improvement’ consists of which step of the 12 steps of problem solving sequence
A. 7th and 8th steps
B. 7th, 8th, 9th and 10th steps
C. 8th, 9th, 10th and 11th steps
D. 9th, 10th 11thand l2th steps
5.
Is idea of Kaizen are restricted to the area of one’s function or work only?
A. Yes
B. No
C. Sometimes
D. Not at all
6.
Most of the quality gurus insist upon the effective use of_____ achieve excellence in quality.
A. Problem Solving Tools
B. Brainstorming
C. Statistical Quality Control
D. None of the above
7.
Name the tool/technique where only compound graph is used.
A. Control chart
B. Pareto Diagram
C. Cause & Effect diagram
D. Histogram
8.
In Quality Circle meeting, which one is not true in the following statements’:
A. Help in generating lot of ideas.
B. Help in arriving at consensus decisions.
C. Help the ego satisfaction of members dominating the group.
D. Helps in better team involvement.
9.
Is Cause & Effect Diagram an effective way to organize and display various themes about probable root causes:
A. Yes
B. Sometimes
C. No
D. Never
10.
The gains of seiri step under 5’S are?
A. Availability of more space
B. Excess is easy
C. Elimination of unsafe condition
D. All above
11.
In the sequence of problem solving steps, what is the next step after “Foreseeing Probable Resistance”
A. Trial Implementation
B. Pareto Diagram
C. Regular Implementation
D. Follow Up and Review
12.
Does Seiton helps in controlling store inventory?
A. Always
B. Never
C. Sometimes
D. Notatall
13.
In the visit of teacher to student’s home, which one is correct:
A. Teacher should enjoy the hospitality
B. Teacher should not make any complaints to the parents
C. Visit duration maybe more than 30 minutes
D. Teacher should visit total area of Home
14.
Who showed Dr. Juran that the salary of General Motors’s executives is in line with Pareto’s theory?
A. M.G. Lorenz
B. W. Pareto
C. K. Ishikawa
D. Merk Hale
15.
A simple tabular format for recording data where additional processing is needed for interpretation is called:
A. Data Sheet
B. Check Sheet
C. Check List
D. Tabulation
16.
In a systematic problem solving steps, which is the first step, where member gives their own ideas?
A. Problem Selection
B. Problem Analysis
C. Problem Identification
D. Check performance
17.
Should the Facilitator be rotated?
A. Yes
B. Sometimes
C. No
D. Depends on Management
18.
Out of 3 steps of Kaizen, one is Eliminate, other is Change, name the third one.
A. Exchange
B. Reduce
C. Removal
D. Exclusion
19.
The inherent variation in the process is due to which reason?
A. Assignable causes
B. Chance Causes
C. Unforeseen causes
D. Common causes
20.
Which concept is a strategy for defect prevention?
A. Concept of Quality control
B. Statistical Process Control
C. Statistical Quality Control
D. Total Productive Maintenance
21.
Pareto analysis is based on two types. One is causes, name other
A. Money based
B. Time based
C. Phenomenon based
D. None of the above
22.
What is the Check list in 5’S system?
A. Assessment procedure
B. Check sheet for Zonal Performance
C. Check points for each item in all zones / sub zones
D. Assessment of 5’S Council
23.
Out of seven elementary tools, except Cause and Effect Diagram, there is one more tool the use of which was popularized by Dr. K. Ishikawa What is that tool?
A. Scatter Diagram
B. Collecting Data
C. Control Chart
D. Flow Diagram
24.
Right decisions can be made
A. By gut feeling
B. By collection relevant! appropriate data
C. By subjective opinion
D. By listening to Boss’s ideas
25.
Which one is attribute control chart?
A. Range chart
B. Mean chart
C. p-chart
D. All of the above
26.
Who will react first, if auditors in management audit has given 5 out of 5 in any audit point:
A. HOD
B. Coordinator
C. Respective zone leader
D. Co-auditor
27.
What was the primary importance given by Europe and USA During implementation of Quality Circle, and which caused declining the concepts in this contries?
A. Organisational improvement was prime
B. No attention for development of people
C. Left to external consulting agency
D. Combination of A, B & C
28.
What is Visual Management in 5’S?
A. S’S Score Board
B. Shield for achieving the target
C. Jaguruti Group identification
D. All above
29.
What is the philosophy behind Quality Circle Concept in the words of Dr. K.Ishikawa?
A. Self and mutual development
B. Engage employees in problem solving
C. Planning, Scheduling and analytical abilities.
D. Enhancing creative powers and innovative thinking
30.
What’s the last step in Problem solving ,where graph and control chart can be used?
A. Data collection
B. Analysis of the data
C. Follow up and Review
D. Regular Implementation
31.
What is the third stage of industrial cycle as per Dr. A.V. Feignbaum?
A. New design control
B. Management control
C. Incoming material control
D. Shop Floor control
32.
What will be the angle for representing Rs 4000/- as travelling expenses out of total expenditure of Rs. 80,000/-on a pie graph?
A. 16 deg
B. 18 deg
C. 20 deg
D. 22 deg
33.
How many defective pieces will be in a lot of 20000 pieces of toy, if the process is adjudged as 3 sigma level?
A. 64
B. 54
C. 44
D. 5.4
34.
Which is the first of its kind in statistical system where verbal information and not numerical data were used for problem analysis?
A. Graph
B. Cause & Effect Diagram
C. New Seven Tools
D. All as above
35.
x is dependent of y. If they are having positive co-relation, what will be the maximum value of coefficient of co-relation represented by ~r’
A. 0.7
B. 0.9
C. 1.0
D. Infinity
36.
In which group of animals coelom is filled with blood?
A. Arthropoda
B. Annelida
C. Nematoda
D. Echinodermata
37.
How to represent data for easy understanding purposes even for a lay man:
A. Tabular Form
B. Pictorial Form
C. Check sheet Form
D. Check List Form
38.
In suggestion scheme ,which one is correct:
A. People are giving suggestion
B. People are implementing suggestion
C. Nominated persons are giving suggestion
D. Nominated persons are implementing suggestions
39.
When did the Board of Directors of JTJSE formally resolved to create the Deming Prize in Dr. Deming’s honour.
A. December 1949
B. December 1950
C. December 1948
D. December 1951
40.
Which one is not correct for 3 minutes Presentation of Steering Committee by HOD’s on 5’S?
A. in First minute , present the improvement done during last months
B. In second minute, present the improvement done during last one year
C. In third minute, present the help required from Management
D. All are correct
41.
Cumulative curve is to depict the distribution of wealth and was developed by:
A. Dr. Juran
B. Dr. W E Deming
C. Mr. M.C. Lorenz
D. Vilfredo Pareto
42.
Japanese way of functioning , which is being followed by QCFI , also is to follow:
A. Innovation
B. Kaizen
C. Innovation + Kaizen
D. None of above
43.
QC Team must make Estimated Time VsActualtime Mile Stone Chart (if there is difference) for comparison point of view. From which step team should start making Actual time?
A. Define the Problem
B. Trial implementation
C. Regular implementation
D. Follow up and Review
44.
Your friend has no knowledge about your plant. Which type of Flow diagram will be useful to tell him about the process in the simplest way?
A. High Level Flow diagram
B. Detail Flow diagram
C. Matrix Flow Diagram
D. All above
45.
Which is the first step in the sequence of Problem Solving steps, where Flow Diagram maybe used?
A. Identification of Problem
B. Selection of Problem
C. Define the Problem
D. Analysis of the Problem
Time is Up!